Privacy policy

Last updated: October 24, 2026

1. About This Policy

This policy describes how cqtailan handles personal information when you browse our store, make a purchase, or get in touch with us.

For privacy questions or requests, contact hello@cqtailan.com.

2. Information We Handle

The information we receive depends on how you use the store. It may include:

  • Contact and delivery details, including your name, email address, phone number, and billing or shipping address.
  • Purchase and transaction details, such as the items ordered, order amount, payment status, delivery information, and any return or refund history. Payment providers handle the payment credentials required to complete a purchase.
  • Information you choose to send us, such as customer support messages, return requests, account forms, or optional subscription information.
  • Technical and browsing data collected through the store platform, such as IP address, browser or device details, pages visited, cart activity, cookie identifiers, and privacy settings.

We may obtain information from you directly, through your use of the store, and from providers that help with payments, fraud prevention, order fulfillment, and customer support.

3. How We Use Information

We may use your information to:

  • Take payment, process orders, deliver products, and manage returns or refunds.
  • Contact you about purchases and respond to support requests.
  • Run and maintain the website, and assess or improve store performance.
  • Identify fraud and address security concerns.
  • Comply with applicable legal, accounting, and recordkeeping requirements.

If you sign up for promotional emails, we’ll use your contact details to send them. You can opt out using the directions in a promotional email or by writing to hello@cqtailan.com. Opting out of promotions won’t stop necessary messages about your orders or requests.

4. When We Share Information

To operate the store and support fulfillment, security, and customer service, we may share information with Shopify, payment processors, delivery carriers, and other service providers.

We may also disclose information when the law requires it, in response to a lawful request, to protect legal rights, at your request or with your permission, or as part of a business transaction with appropriate safeguards.

5. Shopify and Information Processing Locations

Shopify hosts our store. When you visit or buy from it, Shopify processes personal information needed to provide commerce, payment, security, and related services.

Shopify and other service providers may process information in the United States or other countries. Their separate handling of information is explained in their own privacy notices.

6. Cookies and Related Technologies

Cookies and similar tools support store functions, including keeping your cart and session active, saving preferences, and securing checkout. The store platform may also use these tools to provide information about performance and usage.

You can control cookies in your browser and through any privacy options shown in the store. Disabling some cookies may limit store features. If the store provides privacy controls, you can use them to change optional cookie settings.

For questions about cookies or your privacy preferences, email hello@cqtailan.com.

7. How Long We Keep Information and Security

We keep personal information for the time needed to meet the purposes described here. When deciding how long it is needed, we consider our relationship with you, order and refund administration, legal recordkeeping requirements, fraud prevention, and dispute resolution.

We use reasonable measures to safeguard personal information. However, no online transmission or storage method can be guaranteed to be fully secure. Please do not send us full payment card numbers or account passwords by email.

8. Your Options and Privacy Rights

Depending on your location and the laws that apply, you may be able to access or obtain a copy of your personal information, ask us to correct or delete it, or opt out of certain types of processing, such as targeted advertising or a qualifying sale or sharing of personal information. Exceptions may apply to some rights.

To make a request—or to appeal a decision where appeal rights apply—contact hello@cqtailan.com. We may ask for information reasonably needed to confirm your identity or an authorized representative’s authority to act for you.

We’ll respond within the time limits set by applicable law and won’t unlawfully treat you differently for exercising your privacy rights. Where applicable, you may also contact the appropriate privacy regulator.

9. Children’s Information

If you believe a child under 13 has given us personal information, please email hello@cqtailan.com. We’ll review the matter and take any action required by applicable law, including deleting the information when required.

10. Policy Updates and Contact

We may revise this policy to reflect changes to our practices or legal requirements. Any updated version will show a new revision date. If required, we’ll give additional notice or obtain consent before a material change takes effect.

cqtailan
159 Rosewood Dr
New Albany, IN 47150
United States

Email: hello@cqtailan.com
Website: https://cqtailan.com/